faqs

If you’re thinking about investing in yourself and your business, you’re bound to have questions. Grab a cup of coffee, pull up a chair, and let me answer the most common ones I hear.

Being the curious and ambitious entrepreneur that you are, I’m absolutely certain you’ve done some version of some for the content my program covers. We might “know” something for a long time before it actually clicks and becomes something we take meaningful action on. You could even do the exact same exercise each year and get a different outcome each time. Each step connects with the bigger picture, so I encourage you to come to this proven process with an open mind. The results you get will be all the better for it!

I specialize in working with creative professionals of all disciplines, including: art directors, creative directors, design directors, designers, graphic designers, website designers, photographers, copywriters, writers, illustrators, sound designers, video producers and directors.

While I specialize in working with creative professionals, my Align and Thrive system is relevant to any professional whose mission is to share their unique talent or service with people who have a genuine need for it. That said, your success is my priority so if I don’t feel that I’m the right person to help you achieve your goals, I will be happy to recommend you to someone who might be a better fit. 

My one-on-one programs are designed to help established creative professionals up-level their business or career. My expertise is in helping service based creatives position and market themselves to their ideal clients and build the business to support their vision. I work with creatives who have product-based businesses on a case-by case basis only. If I feel their needs would be best met by someone who has deep experience with production, inventory, distribution, etc. I will refer them to a couple coaches that specialize in product-based business.

My background is in creative management and I have represented top-level freelance creative talent in the advertising and design industry for more than 15 years.  As a result, I have a unique understanding of the challenges you face, as well as what high-caliber clients need to see, hear and experience to say “yes” to a creative proposal.  In 2008, I launched my coaching business (then Pitch Perfect, now Justine Clay.com) in response to a huge need I saw among creative professionals to take charge of their own career stand out in a sea of talented creatives.  My clients realize it’s not enough to let their work “speak for itself” and their business, happiness and lifestyle depend upon articulating their unique talent and connecting with their ideal clients.

I have 15+ years of experience as an agent for top-level creative talent and founded Plum Creative Representation (2006-2014).  I am also a business owner myself and understand the unique challenges independent creative professionals face.  My process combines marketing principles that work, with a deep understanding of the creative process and the needs of high-caliber clients in the advertising and design industries.

I have a very empathetic, yet results-oriented approach and work best with people who are prepared to set aside their fears and do whatever it takes.  You will be expected to take consistent action and I will be here to support, and cheer you on, every step of the way.

This program has been created specifically for highly motivated professionals who are willing to put aside their fears and do the work that’s needed to build a successful career or business.  This program won’t work for skeptics, complainers or people who challenge every recommendation that I make. I am invested in the success of each and every one of my clients, so it’s important that we are aligned on our vision and what it will take from the outset.

I have created three ways to work with me one-on-one and these packages are best for established creative professionals who are ready, willing and able to invest the time, energy and money in completely transforming their business and life. I also offer a group coaching program for creatives who are equally invested in their evolution, but not in a position to engage in one-on-one work. The group program also provides a warm, supportive, and inspiring environment for creatives seeking community and kinship. Click here to review my packages and see which one is the best fit for you.

I'm here to help you manage your time and maximize your productivity, so we meet via Zoom. After each session, I put a copy of the recording, a re-cap written by me, and worksheet in a private shared google folder I set up when we start working together.

Some of the things you can expect to cover:

    • Define what makes you unique
    • Budgeting and goal setting
    • Construct your ideal client profile
    • Learn where you fit in the marketplace
    • Create your business model
    • Craft your marketing message and brand story
    • Create a plan for your website
    • Build your marketing plan
    • Create editorial content and calendar
    • Package and price your services
    • Create systems and standard operating procedures
    • Build you team
    • Negotiate fees and close the sale
    • Build a thriving network
    • Best practices for growing a thriving creative business

Yes. The Align and Thrive system is a step-by-step process that will help you define your unique skill, create a clear marketing message and position yourself authentically, consistently and effectively to your ideal clients.  Each step includes an assignment that has been developed specifically to build upon the previous step.

You can expect to:

  • Gain a clarity and confidence about what you have to offer and position yourself as a specialist within a crowded market place.
  • Become more intentional and strategic in building your business.
  • Gain a crystal clear understanding of your ideal clients’ needs and how you are uniquely positioned to help them.
  • Attract better quality, higher paying clients, while the less-than-ideal clients effortlessly drift away.
  • Create a pitch that naturally and clearly communicates what you do to potential clients and referral partners.
  • Understand which marketing tools are right for you and create a marketing plan that doesn’t feel like “selling” or “work”.
  • Create marketing materials that look and sound dynamic, professional, consistent, and draw your ideal clients to you.
  • Learn how to price and package your services
  • Learn how to close the deal with prospective clients.
  • Work on more creatively fulfilling projects.
  • Learn how to effectively manage multiple projects, your creative work, and run a thriving business.
  • Build a thriving network that supports you in your mission.
  • Create a business that respects your life outside of work.
  • Make more money.

I understand, but let me re-frame that thought for you.  If you don’t invest in yourself, who will?  Investing in yourself and business takes courage and only you know when you’re ready to take that leap of faith and start making the changes you want to see in your business and life. That said, I will never encourage you to sign up for coaching if it will put you in financial jeopardy to do so.

Yes, I accept all major credit cards and Paypal.

Yes. To make it as easy for my clients to invest in themselves as possible, I spread the investment over the full 6 months of the one-on-one coaching program (or 4 months of the group coaching program). Fees for one-day intensives and 90-minute strategy sessions are due in advance of the session.

Absolutely!  If you do the work, I guarantee that you will make positive changes in your business much faster than if you were doing it alone.  All you need is one new client and you will have made back your investment many, many times over.

Congratulations! In making this decision you have already shifted your business forward. The next step is to answer a few questions here and if I feel we’d be a fit, we’ll reach out and get a free 30-minute introductory call on the calendar. During our call we’ll talk more about where you are, where you’d like to be, and how I can help you get there!

For group and one-on-one coaching programs we meet every 2 weeks for 1 hour via Zoom. Two weeks is the sweet spot, giving you enough time to complete your assignments, but not so much time that you lose momentum. Because I know that life gets busy and things come up, I ask that you schedule all of your sessions when we begin our work together. Having a standing appointment to focus on yourself and your business will ensure that you get the very most out of your experience.

In order to get the most out of our sessions, it’s really important to gain and maintain momentum.  I ask that you honor your investment in yourself and your business and prioritize that time.  Of course, I understand that things come up and you may need to re-schedule.  As long as you give my 24-hours notice, you will not be charged and I will do all I can to accommodate such events.  Please note that sessions do have a shelf life, so please DO use them.

Each session is a module, designed to build upon the last.  In order to go deeper into each module, you’ll leave each session with a worksheet that I ask you to complete before we meet again.

Yes, I offer email access and will also be happy to have a 5-minute call with you if you need additional support.

Book your free 30-minute introductory call with me and share your business challenges, ask questions and we’ll talk about solutions.

Let’s chat!